Open to opportunities

Uday V

@udayv

Message

Talented software developer passionate about web technologies and design.

Singapore

Message

What I'm looking for

I am looking for a role that fosters creativity and innovation, where I can contribute to impactful projects and grow my skills in web development and design.

I am a passionate Software Developer with a solid understanding of HTML, CSS, JavaScript, and React JS. My experience in building single-page applications and designing striking websites has equipped me with the skills to create user interfaces that are both visually stunning and intuitive. Working as an Associate Developer at Rhinexa India Pte Ltd, I assist in building and maintaining web applications, ensuring clean code and effective user interface changes.

Previously, I gained valuable experience in an IT support role at Singtel, Singapore's leading telecom operator. This role enhanced my customer service and problem-solving skills, allowing me to thrive in a fast-paced work environment. I contributed to significant milestones, such as migrating 3,500 devices in just four months, exceeding our targets. My commitment to continuous learning and growth drives me to excel as a web developer.

Experience

Work history, roles, and key accomplishments

Associate Developer – Web Technologies

Rhinexa India Pte Ltd

Aug 2023 - Present (1 year 11 months)

Assisted in building and maintaining web applications, writing clean code using HTML, CSS, and JavaScript. Developed prototypes, implemented user interface changes, and identified and resolved front-end problems.

HTML CSS JavaScript UI UX Design Web Applications Problem Solving Prototyping

Chatbot Tester Trainee

Singtel Singapore

Sep 2019 - Present (5 years 10 months)

Developed comprehensive FAQs by addressing key user concerns, which represented 75% of service desk inquiries. Enhanced Dialogflow’s testing content and performed manual testing.

FAQ Development Manual Testing Dialogflow Communication Skills Problem Solving

Mobile Support Engineer

Singtel Singapore

Sep 2019 - Present (5 years 10 months)

Provided Level 1 (L1) end-user support, attending to 30% of daily cases in-person, via phone, and email. Escalated incidents with Microsoft premium support, troubleshot and resolved issues, and documented solutions for recurring issues, reducing troubleshooting time by 15%.

IT Support Troubleshooting Customer Service Problem Solving Documentation Microsoft Support Technical Support Communication Skills

Education

Degrees, certifications, and relevant coursework

University of Wollongong (UOW) Singapore

Bachelor of Information Technology, Software Development

2020 - 2022

Completed a Bachelor of Information Technology with a specialization in software development. Gained comprehensive knowledge and practical skills in various aspects of software creation.

Temasek Polytechnic (TP) Singapore

Diploma in Information Technology, Information Technology

2017 - 2020

Obtained a Diploma in Information Technology, building a foundational understanding of IT principles and practices. Developed essential skills relevant to the IT industry.