
Uday Pal
@udaypal1
Business Development Executive at Taurus BPO Services, managing Unacademy enrollment communication and CRM records.
What I'm looking for
At Taurus BPO Services, I managed student enrollment communication for the Unacademy process and maintained CRM records for student data, follow-ups, and conversion notes.
I tracked daily, weekly, and monthly targets and reported performance to team leads. I also coordinated with back-office staff to support accurate data entry and records.
I resolved student queries and escalations with a focus on satisfaction and retention. I'm seeking a non-voice, work-from-home role in chat support, email support, data entry, or back-office operations.
Experience
Work history, roles, and key accomplishments
Business Development Executive
Taurus BPO Services
Jan 2024 - Jan 2025 (1 year)
Managed student enrollment communication for Unacademy's BDE process, maintained CRM records, tracked targets, and resolved student queries to ensure satisfaction and retention.
Education
Degrees, certifications, and relevant coursework
Uday hasn't added their education
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