Ty Higgins
@tyhiggins
I’m a hospitality-focused team leader delivering customer service, compliance, and operational excellence.
What I'm looking for
I’m currently a Produce Associate at Walmart, where I focus on customer satisfaction, cleaning, and customer safety while maintaining reliable day-to-day operations.
Previously, as a Tax Clerk for the Department of the Treasury / Internal Revenue Service, I organized taxpayer information quickly, completed data entry, processed undeliverable letters, and supported secure document handling through safe disposal practices—upholding the oath of office and prioritizing safety and care for every taxpayer.
Earlier, I worked as a Crew Member/Team Leader at All Star Wendy’s LLC and as a Crew Member at Portillo’s, handling cashier duties, operating POS systems, and addressing customer complaints professionally in fast-paced environments. I also trained new employees, cross-trained across roles, followed food handling regulations and safety protocols, and carried out store opening/closing procedures.
Experience
Work history, roles, and key accomplishments
Produce Associate
Walmart
Jan 2026 - Present (6 months)
Ensured customer satisfaction and maintained cleanliness and safety standards in the produce area.
Tax Clerk
Department of the Treasury / Internal Revenue Service
Aug 2024 - Sep 2025 (1 year 1 month)
Organized taxpayer information efficiently, performed data entry, and processed undeliverable letters while maintaining confidentiality and compliance.
Crew Member/Team Leader
All Star Wendy’s LLC
Sep 2022 - Feb 2024 (1 year 5 months)
Collaborated with the team in a fast-paced environment, handled cashier duties and POS operations, and ensured compliance with food handling regulations and safety protocols.
Crew Member
Portillo’s Beef, Burgers, and Salads
Aug 2021 - Apr 2022 (8 months)
Provided customer service, handled cashier duties, and collaborated with team members to support operational objectives while adhering to food safety regulations and company policies.
Education
Degrees, certifications, and relevant coursework
Joliet Junior College
Associate in Science (A.S.), Astronomy
Completed coursework toward an Associate in Science (A.S.) in Astronomy at Joliet Junior College.
Availability
Location
Authorized to work in
Job categories
Skills
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