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tushar rastogi

@tusharrastogi

Message

Dynamic professional with expertise in data-centric content development.

India

Message

What I'm looking for

I am looking for opportunities that allow me to leverage my data analysis skills in a collaborative environment, focusing on educational content development and technical support.

I am a dynamic professional with over three years of experience in data-centric content development and cross-functional team leadership. My expertise lies in leveraging advanced Excel analytics to optimize educational systems, streamline data workflows, and enhance decision-making. Currently, I work as a Content Developer at Epowerx Learning Technologies, where I focus on educational content development and analysis, ensuring that data organization and system management are at the forefront of our operations.

Previously, I served as a Technical Support Engineer, where I mentored over 100 professionals in CAD design for hybrid electric vehicles. My role involved rapid technical resolution of complex queries, significantly improving customer satisfaction. I take pride in my ability to provide technical instruction that supports learners' career advancement goals, demonstrating my commitment to fostering growth and development in others.

Experience

Work history, roles, and key accomplishments

Current

Content Developer

Current

GAME

Aug 2023 - Present (2 years)

Developed and analyzed educational content, ensuring data organization and system management. Provided learner support and resolved queries while collaborating with educators for data assistance.

Content Development System Management Learner Support Query Resolution Team Leadership Client Communication Excel Power BI

Technical Support Engineer

Epowerx Learning Technologies Pvt. Ltd.

Jan 2022 - Present (3 years 7 months)

Mentored over 100 professionals in BIW, sheet metal, harness routing, and fixture design using NX CAD/CATIA for HEV applications. Solved 500+ complex queries with a response time of less than 24 hours, boosting satisfaction by 25%.

Catia Sheet Metal Design Fixture Design Technical Support Problem Solving Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Kalinga Institute Of Industrial Technology (KIIT)

B.Tech, Mechanical Engineering

2015 - 2019

Grade: 8.35 CGPA

Completed a Bachelor of Technology in Mechanical Engineering. Achieved a CGPA of 8.35, demonstrating strong academic performance in core mechanical engineering principles and applications.