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Tshegofatso MakgetlaTM
Open to opportunities

Tshegofatso Makgetla

@tshegofatsomakgetla

Detail-oriented administrative assistant who strengthens front desk operations, schedules, and documentation in fast-paced settings.

South Africa
Message

What I'm looking for

I’m looking for a Receptionist or Administrative role where I can support front desk operations, manage schedules and documentation, and deliver clear customer/client communication in a fast-paced, well-organised environment.

I’m a detail-oriented and reliable Administrative Assistant with experience supporting front desk operations, office coordination, and customer service. I bring strong organisational habits to ensure smooth daily workflows and clear communication.

In school environments, I’ve managed administrative operations like filing, printing, document control, and record keeping. I coordinated schedules and internal communication, while supporting educators with classroom coordination and day-to-day office needs.

I also provided front desk support and handled enquiries, calls, and visitor direction to keep office operations running smoothly. I’m comfortable preparing documents, maintaining organised filing systems, and keeping accurate records under time pressure.

From seasonal retail work, I developed customer-focused service and practical systems experience, including POS operations and stock control support. I’m now seeking a Receptionist or Administrative role where I can contribute my communication and organisation skills.

Experience

Work history, roles, and key accomplishments

MI

Seasonal Sales Associate

Milady’s

Oct 2021 - Jan 2022 (3 months)

Delivered customer service and supported purchases during the seasonal period. Operated POS systems, maintained store presentation, and assisted with stock control to support daily retail operations.

Education

Degrees, certifications, and relevant coursework

National School of Government logoNG

National School of Government

Ethics for Internal Auditors Certification, Internal Auditing (Ethics)

2025 - 2026

Completed the Ethics for Internal Auditors certification/course with completion in January 2026.

Rosebank College logoRC

Rosebank College

Higher Certificate, Business Management

Completed a Higher Certificate in Business Management at Rosebank College in 2020.

GS

Grenville High School

Matric Certificate, General Education

Completed the Matric Certificate at Grenville High School in 2017.

Tech stack

Software and tools used professionally

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