Tsakane Chauke
@tsakanechauke
Marketing management graduate with strong analytical and leadership skills.
What I'm looking for
I am a dedicated marketing management graduate from the Tvet College, South West Gauteng College, where I honed my analytical and leadership skills. My academic journey has equipped me with a solid foundation in marketing principles, complemented by practical experience in customer service and office administration. I have consistently demonstrated my determination and commitment to excellence through various roles, including my position as a Marketing Manager and Office Administrator, where I successfully managed advertising and promotions for Nwa-miloro trading.
In addition to my marketing expertise, I have developed strong communication skills through part-time jobs, including my role as a Call Centre Agent, where I handled debt collection. My experience as a Sales Assistant and Voters Roll Officer has further enhanced my ability to engage with customers effectively and manage their inquiries and complaints. I am now eager to leverage my skills in an industry placement, where I can contribute to a dynamic marketing team and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Call Centre Agent
CSS (Credit Service Solutions)
Oct 2021 - Present (3 years 8 months)
Worked as a debt collector, managing customer accounts and resolving payment issues through effective communication.
Voters Roll Officer
IEC
Assisted in managing the voters' roll during the 2019 local elections, ensuring accurate data handling and customer interaction.
Marketing Manager & Office Administrator
Nwa-miloro Trading
Oversaw advertising and promotions, managed bookkeeping, and handled office administration tasks including filing and email correspondence.
Secretary
Ntsako Wava Christe Apostolic Church
Served as secretary and program director, managing church programs and administrative tasks.
Sales Assistant
N/A
Provided customer service by assisting customers with their requests, handling queries, and processing refunds at the customer service desk.
Education
Degrees, certifications, and relevant coursework
South West Gauteng College
N4 Marketing Management, Marketing Management
Currently a student in N4 Marketing Management, furthering education in the marketing field.
South West Gauteng College
Level 4 Marketing, Marketing
2018 -
Grade: English FAL (42%), Marketing (62%), Marketing communications (64%), Consumer behaviour (63%), Advertising (51%), Life orientation (62%), Mathematical literacy (48%)
Graduated with a Level 4 qualification in Marketing, developing excellent analytical and leadership skills, as well as key customer service and communication skills through part-time jobs.
South West Gauteng College
End User Computing, Information Technology
2013 -
Completed a course in Basic MS Office Documents, focusing on essential computer skills for end users.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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