Looking for a job

Trevor Peacock

@trevorpeacock

Message

Data Analyst at AIB resolving data quality issues with SQL, JIRA, Excel, and dashboards.

Ireland

Message

What I'm looking for

I'm looking to challenge myself by combining my previous experiences and newly polished skills in a data analyst role.

At AIB, I work in the Data Quality team, helping resolve issues originating across the bank’s data teams. I use SQL to query databases and compile datasets, and JIRA to manage issues and create dashboards.

I also create recurring and ad-hoc reports, dashboards, and presentations, sharing findings and recommendations with technical and non-technical audiences. I work with data business partners and help facilitate cross-team communication.

Before AIB, I worked as a Quality Analyst and Technical Support Analyst at Accenture, and as a Pharmacy Recruitment Consultant at Clarity Recruitment. I completed the Data Analyst Training Programme at Generation Ireland, where I worked across the data analysis workflow, including cleaning, visualising, and presenting data.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

AIB

May 2024 - Present (2 years 5 months)

Working within the Data Quality team to facilitate resolution of data quality issues across the bank. Liaising with data business partners, leading daily stand-ups, and creating reports and dashboards for technical and non-technical audiences.

SQL Jira Excel Power BI Data Analysis Data Quality Dashboard Creation Presentation Skills

Pharmacy Recruitment Consultant

Clarity Recruitment

Oct 2022 - Oct 2023 (1 year)

Managed the hiring process for pharmacies across Ireland, building relationships with clients and candidates. Sourced new clients and candidates through phone, email, and social media marketing.

Recruitment Customer Relationship Management Candidate Sourcing Communication Skills Social Media Marketing

Quality Analyst

Accenture

Apr 2022 - Oct 2022 (6 months)

Monitored and audited technical support analysts, compiled statistical data, and identified trends to ensure quality standards on a project for a multi-national social media company. Led monthly meetings and supported training for new analysts.

Quality Assurance Audit Data Analysis Reporting Training Communication Skills KPI Monitoring

Technical Support Analyst

Accenture

May 2021 - Apr 2022 (11 months)

Handled technical support escalations across multiple product groups including paid social media advertising, consistently meeting KPIs and resolving cases within Service Level Agreement timeframes.

Technical Support Escalation Management Customer Service KPI Achievement Product Knowledge