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Tralanna Alexander

@tralannaalexander

I deliver technical support, database auditing, and remote troubleshooting with compliance-first precision.

United States
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What I'm looking for

I’m seeking a 100% remote role focused on evenings/overnights, where I can use my database auditing, real-time platform troubleshooting, and compliance-first operations mindset to resolve issues fast and accurately.

I’m a high-performing Technical Support and Operations Specialist with extensive experience in high-volume database systems auditing, live platform troubleshooting, and client communications.

I’ve served as an Amazon Subject Matter Expert (SME), navigating complex internal software networks to identify, isolate, and resolve critical system discrepancies under strict deadlines—consistently protecting database integrity.

I bring strong digital literacy through remote CRM operations, multi-platform data entry, and cloud-based communication tools (including Google Workspace and Slack), paired with cross-functional problem solving and advanced attention to detail.

Currently, I lead operations as a Founder & Operations Director (T. Alexander Medical Compliance), and I also handle autonomous logistics platform operations—using live GPS routing databases and digital scheduling to execute time-sensitive work independently.

Experience

Work history, roles, and key accomplishments

TC
Current

Founder & Operations Director

T. Alexander Medical Compliance

Jan 2026 - Present (5 months)

Oversee independent administrative and logistics coordination, enforcing strict data compliance, privacy protocols, and digital reporting standards. Provide ongoing operational leadership as founder and operations director.

UG
Current

Independent Logistics Ops

Uber, Lyft & GrubHub

Nov 2023 - Present (2 years 7 months)

Executed time-sensitive logistics tasks independently using live GPS routing databases and platform scheduling applications. Managed autonomous platform operations from November 2023 onward.

Education

Degrees, certifications, and relevant coursework

CI

CHI Institute

Medical Assistant Program, Clinical Medical Assisting

Completed a Clinical Medical Assistant Program covering foundational healthcare workflows and medical terminology.

WS

W.B. Saul High School of Agricultural Sciences

High School Diploma, High School

Earned a high school diploma from W.B. Saul High School of Agricultural Sciences.

Tech stack

Software and tools used professionally

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