At Delta Utilities, I support enterprise billing and revenue operations by validating meter-to-cash workflows through end-to-end UAT. I investigate billing discrepancies and coordinate with technical and business stakeholders to address exceptions.
At Ochsner Health System, I advanced through three compliance and business analysis positions, culminating in Senior Compliance Specialist. I supervised a four-person team supporting Medicaid managed care compliance and regulatory reporting across multiple facilities.
I supported more than 100 regulatory audits and reporting deliverables, including Louisiana Department of Health reporting, audit responses, risk assessments, and corrective action tracking. I also prepared workflow documentation, dashboards, and audit summaries.
Across healthcare and enterprise environments, I’ve audited medical claims, reviewed reimbursement and payment accuracy, and worked on denials and appeals. My experience includes revenue cycle operations, regulatory compliance, and systems such as Oracle CCS, Epic EMR, and X-Claim.
