Traci McElderry
@tracimcelderry1
Experienced client services professional with a focus on project management.
What I'm looking for
I am an experienced and dedicated client services professional with a strong background in supporting executives, sales, and estimating teams to enhance client relations and ensure customer satisfaction. My career has been marked by a commitment to excellence and a passion for fostering productive relationships with clients and subcontractors.
In my current role as an Assistant Project Manager/Operations Coordinator at KH Construction Management Corp, I oversee project job costing and implement financial management systems like Procore Financials and QuickBooks. My leadership skills shine as I manage cross-functional project teams, providing clear direction and mentoring to ensure project success. I take pride in my ability to monitor project progress and lead effective project management meetings.
Throughout my career, I have successfully implemented software solutions, coordinated accounting tasks, and maintained project schedules to achieve on-time completion within budget. My experience as a Senior Project Coordinator and Customer Support Specialist has equipped me with the skills to develop and maintain standard operating procedures, ensuring timely delivery of solutions that align with customer needs. I am eager to bring my expertise to a new role where I can continue to drive success and enhance client satisfaction.
Experience
Work history, roles, and key accomplishments
Assistant Project Manager/Operations Coordinator
KH Construction Management Corp.
Jul 2022 - Present (2 years 11 months)
Oversee project job costing and implement financial management systems like Procore Financials and QuickBooks. Develop and maintain budgets, manage AIA invoicing, and lead project management meetings while mentoring cross-functional teams.
Assistant Project Manager
A-1 Construction Specialty Inc.
Sep 2021 - Jul 2022 (10 months)
Implemented Procore Software and coordinated accounting tasks including pay applications and vendor invoices. Managed permit filings and collaborated with project teams to address critical issues.
Senior Project Coordinator
REBCOR CONSTRUCTION
Jul 2018 - Sep 2021 (3 years 2 months)
Supported project managers in coordinating resources and maintaining project schedules and budgets. Managed contract execution and led weekly project management meetings while cultivating relationships with clients and subcontractors.
Senior Customer Support Specialist & Account Management Liaison
CP RANKIN ROOF MANAGEMENT & CONTRACTING
Aug 2007 - Jul 2018 (10 years 11 months)
Led customer support initiatives and managed key accounts. Developed standard operating procedures and ensured timely delivery of solutions while fostering relationships across departments and with clients.
Education
Degrees, certifications, and relevant coursework
Traci hasn't added their education
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Tech stack
Software and tools used professionally
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