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Tooba Tariq

@toobatariq

Marketing content and training lead, simplifying technical products through strategy and learning.

Pakistan
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What I'm looking for

I’m looking to own content strategy and training for technical products—building learning programs, aligning with product/customer teams, and driving growth through SEO, social, PPC, and video in a collaborative culture.

I’m a marketing content and training professional with 6+ years at Astera Software, where I’ve grown from Technical Writer to Marketing Content and Training Lead. I’m at my best turning technical complexity into clear, actionable learning and content that teams and customers can immediately use.

In my current role, I lead content strategy across social media—planning, scheduling, publishing, and maintaining a consistent brand voice that drives engagement. I also write SEO-driven blog and website copy (with keyword research via SEMrush), create and manage PPC campaigns, and manage content across WordPress and Contentful. A standout achievement has been building Astera Academy (academy.astera.com) from the ground up on LearnWorlds—designing the end-to-end training program with reusable frameworks and scaling product education through a full self-service learning hub.

Before that, I supported product readiness and customer success by translating feature requirements into training solutions, instructional videos, and how-to documentation for tools like Centerprise and ReportMiner ETL. I’ve also led learning-focused communication—partnering with product and customer success teams, scripting and producing campaigns like “Ask Astera,” and delivering workshops and university presentations at LUMS, IBA Karachi, NED, GIKI, and NUST.

Experience

Work history, roles, and key accomplishments

AS

Customer Success Specialist

Astera Software

Jul 2020 - Jul 2022 (2 years)

Designed use-cases and training resources to support internal and external product training programs and ensured readiness before go-lives. Authored how-to documentation, instructional videos, and FAQs, and embedded with feature teams (including REST API) to turn technical features into learning content.

Education

Degrees, certifications, and relevant coursework

NED University of Engineering & Technology logoNT

NED University of Engineering & Technology

Bachelor of Electrical Engineering, Electrical Engineering

Completed a Bachelor of Electrical Engineering at NED University of Engineering & Technology in Karachi, Pakistan (2019).

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