farwa shahFS
Open to opportunities

farwa shah

@farwashah

Experienced technical content manager with a passion for simplifying tech.

Pakistan
Message

What I'm looking for

I seek a dynamic role that fosters creativity and collaboration, allowing me to leverage my skills in content management and technical writing while contributing to innovative projects.

I am a full-time technology copywriter with over 6 years of experience in transforming complex technical concepts into accessible content. My expertise lies in the business-to-consumer sphere, where I empower brands through effective marketing and branding strategies. I have a proven track record of enhancing outreach and generating leads through data-driven content practices.

In my current role as a Content Manager at Qbatch, I oversee content creation and curation for customer-facing communications. I lead a team dedicated to producing high-quality content across various channels, ensuring consistency and accuracy. My achievements include increasing outreach by 18% and successfully converting leads through targeted content strategies.

With a strong background in technical writing and content management, I excel at collaborating with cross-functional teams to meet business goals. I am passionate about building relationships and fostering a creative environment for my team, always striving for excellence in content delivery.

Experience

Work history, roles, and key accomplishments

QB
Current

Content Manager

Qbatch

Mar 2023 - Present (2 years 4 months)

Oversaw and accelerated content creation and curation for all customer-facing communications, owning the brand voice and ensuring consistency, accuracy, and quality of all marketing content. Created new sales enablement tools including pitch decks, case studies, and white papers for networking and selling purposes.

IN

Content Team Lead

InvoZone

Nov 2021 - Mar 2023 (1 year 4 months)

Led tech copywriting, content distribution, and brand strategy for Blockchain development projects, tracking KPIs and using Google Analytics for data-driven decisions. Managed a team of six writers, ensuring UX-friendly and responsive design while maintaining in-depth content editing according to consumer expectations.

AE

Senior Technical Writer

AppifyTech / CareCinch / Ethizo

Dec 2020 - Nov 2021 (11 months)

Served as a product evangelist by developing and sharing technical product knowledge through how-to articles, manuals, and guides. Wrote release notes, product manuals, user guides, and FAQs, ensuring aesthetical appeal, layout, correct terminology, and style.

Education

Degrees, certifications, and relevant coursework

KC

Kinnaird College

MPhil, International Relations

Focused on advanced studies in international relations, deepening understanding of global political dynamics and theories. Engaged in research and analysis of complex international issues.

PU

Punjab University

BS Hons., Mass Communication

Completed a Bachelor of Science with honors in Mass Communication, gaining expertise in various aspects of media and communication. Developed strong skills in content creation, media analysis, and communication strategies.

Tech stack

Software and tools used professionally

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