Tokelo Tsoeu-Tsoeu

Serve on the Board of Trustees providing governance and oversight for staff fund operations and benefits administration since appointment in 2025.

Founded and manage a retail clothing business handling inventory sourcing, supplier negotiations, online and in-store order fulfilment, and marketing to grow sales and customer retention.

Manage billing, stop-order instructions and daily payment reconciliation to ensure accurate premium allocation and reduce unallocated payments; audit billing records and resolve discrepancies to prevent policy lapses.

Performed daily transaction entry, bank deposits and reconciliations, ledger postings, and provided accounting support to maintain accurate financial records and timely reconciliations.

Assisted month-end reporting and payroll preparation, performed bank statement reconciliations, maintained payroll backups and supported accounts payable/receivable processes.

Supported premium administration and client service teams by assisting with billing tasks, account updates and reconciliation processes during a year-long internship.

Pursuing a Master of Business Administration with focus on advanced business and management practices.

Completed an Associate Degree in Retail Management covering accounting, marketing, consumer behavior, and computer skills.

Grade: 2nd class

Completed secondary schooling with certificates in Junior and Senior levels.

Grade: 2nd class

Secondary education completed with School Certificate and Junior Certificate qualifications.

Grade: 2 class (PSLE)

Completed primary education and obtained primary school leaving certificate.

Grade: 2 class (PSLE)

Completed primary education culminating in the Primary School Leaving Examination.