At Covenant Health, I manage accounts across commercial insurance, Medicare, Medicaid, and managed care. I recovered over $450K in delayed or denied reimbursement through appeals, corrected claims, and underpayment review.
I also reduced my assigned AR aging backlog by 22% within 12 months. I review denial trends and share recurring issues with billing leadership.
At Aspirion, I followed up on hospital and physician claims and resolved denials tied to coding edits, coverage, missing modifiers, and registration errors. My work helped increase the monthly claim resolution rate by 18%.
Earlier, at Lakeside Physician Services and Sunrise Medical Partners, I worked in patient collections, verified insurance coverage, and helped patients understand balances and payment options. I hold a Bachelors of Science in Biochemistry from Olabisi Onabanjo University and have training in HIPAA compliance, insurance and eligibility verification, and denials and appeals management.
