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Tina Zheng

@tinazheng

Senior Site Reliability Engineer at AtliQ Technologies who improved recovery for financial-services platforms and sustained 99.95% availability.

United States

Message

At AtliQ Technologies, I established reliability practices for cloud-based execution and portfolio management platforms on AWS and GCP. I defined SLOs and led incident response for order-routing and position-keeping services, reducing mean time to recovery by roughly 40%.

I also engineered fault-tolerant Kubernetes deployments that sustained 99.95% availability, and automated operational work that removed about half of manual weekend interventions. Previously, at Included Health and Komodo Health, I supported production reliability, healthcare data services, and CI/CD systems.

Experience

Work history, roles, and key accomplishments

Current

Senior Site Reliability Engineer

Current

AtliQ Technologies

Mar 2024 - Present (2 years 7 months)

Established reliability engineering practice for cloud-based EMS and PMS platforms on AWS and GCP, defining SLIs, SLOs, and error budgets. Led incident response, built on-call rotations, and implemented monitoring, automation, and resilience practices to sustain high availability.

AWS GCP Terraform Kubernetes Prometheus Grafana Cloudwatch Cloud Monitoring PagerDuty Python BASH PostgreSQL Kafka Redis GitHub Actions Incident Response SLOs Chaos Engineering

Site Reliability Engineer

Included Health

Apr 2021 - Mar 2024 (2 years 11 months)

Owned production reliability for member-facing APIs and backend services on AWS, defining availability targets and dashboards. Participated in on-call rotation, built monitoring dashboards, migrated services to EKS, and automated operational tasks.

AWS Prometheus Grafana Datadog Kubernetes Helm Terraform Python BASH PostgreSQL Redis BigQuery Pub Sub CI CD Incident Management

Associate DevOps Engineer

Komodo Health

Jul 2018 - Apr 2021 (2 years 9 months)

Supported AWS infrastructure for healthcare data APIs and analytics pipelines, provisioning EC2, RDS, and S3 resources. Built and maintained Jenkins CI/CD pipelines, automated operational tasks with Python and Bash, and configured monitoring with CloudWatch and Nagios.