Thomas Pates

I am a detail-oriented professional with 9 years of diverse experience in risk management, strategic financial planning, and customer service. My journey has equipped me with the ability to manage sensitive data effectively, support decision-making processes, and utilize technology for process improvement. I am currently seeking a role in Health Information Technology, where I can leverage my skills to make a meaningful impact.

Throughout my career, I have demonstrated a proven ability to enhance customer relationships and drive sales growth. At Elite Motors, I managed customer relationships and provided high-quality service, resulting in a 20% increase in sales. My experience as a Sales and F&I Manager at CARZONE involved assessing and mitigating market, credit, and operational risks, contributing to the financial stability of the organization. I have a strong foundation in strategic financial planning, having developed and implemented risk management strategies that preserved financial assets and optimized capital structure.

My educational background includes a Bachelor of Science in Cyber Security from DeVry University, which complements my professional experience. I possess strong communication and problem-solving skills, and I am proficient in Microsoft Office Suite, data entry, and various technical skills. I am eager to bring my expertise to a new role where I can continue to grow and contribute to organizational success.