Thomas Crowley
@thomascrowley
QA Manager improving manual and automated testing for reliable Agile releases.
What I'm looking for
I’m a Quality Assurance Manager with 9+ years of experience leading manual and automated testing teams in Agile/Scrum environments, delivering high-quality software releases across multiple product lines. I focus on structured test strategies that reduce defects while improving testing efficiency and strengthening QA processes through cross-functional collaboration.
I build scalable testing frameworks, align QA practices with product and engineering goals, and mentor QA engineers to grow accountability, skills, and performance. I’m known for process improvements that enhance regression efficiency, improve communication between teams, and support consistent, reliable release success—especially in fast-paced development.
Experience
Work history, roles, and key accomplishments
QA Manager
Priority Dispatch Corporation
Oct 2016 - Apr 2026 (9 years 6 months)
Led a team of 5 QA engineers across multiple product lines and delivered multiple high-quality software releases annually. Improved regression testing efficiency through process enhancements and strengthened cross-team communication to reduce defects and improve release cycles.
Emergency Dispatcher & Shift Supervisor
Manatee County Government
Sep 2008 - Oct 2016 (8 years 1 month)
Supervised emergency dispatch operations and coordinated rapid response efforts with accuracy and efficiency. Provided leadership and crisis management in high-pressure situations to ensure reliable outcomes.
Education
Degrees, certifications, and relevant coursework
State College of Florida, Manatee–Sarasota
Associate of Arts (AA), Radio & Television Broadcasting Technology
Earned an Associate of Arts (AA) in Radio & Television Broadcasting Technology at State College of Florida (Manatee–Sarasota).
Availability
Location
Authorized to work in
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