Open to opportunities

Theo Angeleo Purba

@theoangeleopurba

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Finance professional with expertise in administration and customer service.

Indonesia

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What I'm looking for

I seek a role that allows me to leverage my finance and customer service skills in a dynamic environment, with opportunities for growth and team collaboration.

I am a dedicated finance administration officer and customer service representative with over four years of experience in managing financial operations and enhancing customer satisfaction. My journey began at PT. Indomarco Prismatama, where I effectively managed supplier invoices using Oracle applications, ensuring timely payments and preparing monthly closing reports. My attention to detail and commitment to accuracy have been pivotal in maintaining financial integrity.

In addition to my finance role, I have honed my customer service skills at PT. Altair Trans Service, where I handled a high volume of user interactions daily. My ability to multitask and provide swift solutions has been recognized, and I took on leadership responsibilities to guide my team towards achieving our targets. I am passionate about fostering a collaborative environment and continuously improving processes to enhance service delivery.

Experience

Work history, roles, and key accomplishments

Team Leader

PT. Altair Trans Service

Jan 2025 - Present (8 months)

Provided direction and guidance to the team to achieve targets, dividing tasks and arranging work schedules. Monitored team performance, resolved conflicts, and trained new members.

Team Leadership Performance Management Conflict Resolution Training Development Scheduling

Admin Chat Agent – English Ap

PT. Altair Trans Service

Oct 2024 - Present (11 months)

Handled 50–60 new users daily via in-app chat, managing over 1,000 chat messages daily. Assisted with onboarding, troubleshooting, and feature usage, demonstrating fast typing speed and multitasking skills.

Customer Service Troubleshooting Multitasking Chat Support Onboarding

Finance Administration

PT. Indomarco Prismatama

Jan 2020 - Present (5 years 8 months)

Managed and organized supplier invoices using Oracle application, ensuring timely payments based on due dates. Processed journal entries for invoices and prepared monthly closing reports for both accounts payable and receivable.

Oracle Microsoft Office Account Reconciliation Financial Reporting Data Entry

Education

Degrees, certifications, and relevant coursework

SMA Plus Efarina

Senior High School Graduate, General Studies

Completed senior high school education at SMA Plus Efarina. Gained foundational knowledge across various subjects, preparing for further academic or professional pursuits.