I am Thelma Davis, a results-driven professional with a strong background in administrative support, data training, and customer service. With several years of experience across diverse roles, I have honed my ability to deliver exceptional service and solve complex problems efficiently. As a Virtual Assistant at DataAnnotation Tech, I excel in reviewing medical record documentation, maintaining business relationships, and handling sensitive information with the utmost discretion. In my role as an Advanced AI Data Trainer at Invisible, I have developed software application prototypes and collaborated with various stakeholders to optimize designs, contributing to published works in academic journals.
Previously, as a Receptionist at Best Western Hotel, I mastered the art of guest relations, reservation management, and complaint resolution, earning a reputation for providing outstanding customer service. My educational background includes a Bachelor of Arts in English Language and Literature from the University of Nigeria Nsukka, where I also served as the SUG School President, demonstrating my leadership skills.
I am proficient in Microsoft Office Suite, adaptable to new technologies, and possess excellent organizational and communication skills. My multilingual abilities in English, French, Yoruba, and Igbo enhance my capability to connect with diverse audiences. I am passionate about leveraging my skills to drive positive outcomes and look forward to contributing to a forward-thinking organization.