Open to opportunities

Thato Sosome

@thatososome

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Organized professional with expertise in administrative support and information systems.

Botswana

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What I'm looking for

I am looking for a role that values strong communication and problem-solving skills, where I can contribute to team success and grow professionally.

I am a highly organized and customer-oriented professional with a Bachelor of Information Systems from the University of Botswana. My background includes significant experience in administrative support, where I have honed my communication skills and problem-solving abilities. I thrive in dynamic environments and am eager to enhance customer service and operational efficiency.

Currently, I serve as a Legal Secretary and Social Media Manager at Paul & Partners, where I manage correspondence, schedule appointments, and oversee document preparation. My previous role as an Administrator at Khoisan Farm Resort allowed me to further develop my skills in customer engagement and digital marketing. I am passionate about leveraging my expertise to contribute positively to a team.

Experience

Work history, roles, and key accomplishments

Current

Legal Secretary and Social Media Manager

Current

Paul & Partners

Jul 2021 - Present (4 years 1 month)

Managed incoming and outgoing correspondence, ensuring accurate and timely handling of documents. Oversaw document preparation, including scanning, photocopying, and filing for legal processes.

Correspondence Management document preparation Legal Processes Clerical Support Social Media Management

Administrator

Khoisan Farm Resort

Oct 2020 - Present (4 years 10 months)

Handled customer inquiries and managed records, ensuring effective communication with clients. Assisted with social media management and digital marketing efforts to boost customer engagement.

Customer Service Records Management Social Media Management Digital Marketing Client Communication

IT & Admin Intern

Woo International

Jun 2016 - Present (9 years 2 months)

Assisted in the maintenance of IT systems and supported administrative tasks, including records management and data entry. Provided customer service and addressed client technical challenges.

Administrative Support Records Management Data Entry Customer Service

Education

Degrees, certifications, and relevant coursework

University of Botswana

Bachelor of Information Systems, Information Systems

2017 - 2017

Studied System Management, including modules such as System Administration, Project Management, Web Design, Programming, and Record Management. Gained comprehensive knowledge in managing information systems and related technologies.

Tutume McConnell Senior Secondary

Botswana General Certificate of Secondary Education, General Education

2012 - 2014

Completed secondary education, earning the Botswana General Certificate of Secondary Education. Developed foundational academic skills across various subjects.