Thando Samuel
@thandosamuel
Aspiring live chat customer support agent who created My AI Chat Assistant for support reply writing and training.
South AfricaWhat I'm looking for
I created My AI Chat Assistant, a customer-support reply-writing application, using Replit.
With the project, I practised responding to angry, worried, and dissatisfied customers.
I also developed customer-support training scenarios and explored ways to improve professional replies and customer satisfaction.
I'm interested in live chat customer support and enjoy written communication, helping people solve problems, and learning new technology.
Experience
Work history, roles, and key accomplishments
Founder & Creator
My AI Chat Assistant
Created a customer-support reply-writing application using Replit. Practised responding to angry, worried and dissatisfied customers and developed training scenarios.
Education
Degrees, certifications, and relevant coursework
Sinethemba Senior Secondary School
Grade 9, General Education
Currently studying Grade 9 at Sinethemba Senior Secondary School in South Africa.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
Job categories
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