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Terrod McLean

@terrodmclean

Event Security at CSC, monitoring access and responding to guest concerns in high-volume environments.

At CSC, I monitor assigned areas for safety concerns and unauthorized access, and conduct guest screening, ticket verification, and access control. I respond to guest concerns and incidents in high-volume environments.

At Leaf Haus, I supervised floor operations, supported staff, and handled customer and transaction concerns. As a Budtender, I processed transactions with Dutchie POS and was recognized as a top-performing seller based on product knowledge and sales performance.

Experience

Work history, roles, and key accomplishments

Current

Event Security

Current

CSC

Jun 2026 - Present (5 months)

Monitored assigned areas for safety concerns, unauthorized access, and policy violations. Conducted guest screening, ticket verification, and access control in high-volume environments.

Access Control Customer Service De escalation Compliance Communication Skills

Floor Manager

Leaf Haus

Mar 2025 - Jun 2026 (1 year 3 months)

Supervised daily floor operations and staff to maintain efficient flow and a controlled retail environment. Managed cash handling, opening/closing procedures, and enforced state cannabis regulations.

Cash Handling Inventory Processing Regulatory Compliance Access Control Customer Service De escalation Dutchie POS METRC DGA Security System

Budtender

Leaf Haus

Aug 2024 - Mar 2025 (7 months)

Delivered customer service in a high-volume environment while maintaining order and professionalism. Processed transactions accurately using Dutchie POS systems and performed access control through strict ID verification.

Customer Service Dutchie POS Access Control Transaction Support De escalation Regulatory Compliance