Taylor Chapman
@taylorchapman
Product Manager with expertise in AI-powered automation and systems thinking.
What I'm looking for
I am a Product Manager with over 4 years of experience in driving user and business outcomes through AI-enhanced SaaS and platform products. My expertise lies in identifying high-impact opportunities and scoping technically complex solutions, ensuring that teams are aligned around customer-centric innovation. I am fluent in AI trends and automation workflows, with a solid background in payments, operational infrastructure, and data-centric UX improvements.
Currently, I lead the development of AI-based item categorization and semantic search at LiveAuctioneers, where I have successfully accelerated discovery for over 1 million monthly users. My efforts in driving automation workflows have reduced manual effort by 40%, significantly increasing operational consistency. I take pride in my ability to collaborate closely with engineering and analytics teams to scope machine learning use cases and enhance model performance across key product funnels.
Throughout my career, I have achieved notable milestones, such as redesigning the bidder registration process, which resulted in a 21% increase in engagement and a 16% lift in conversion rates. I have also played a crucial role in the $500 million acquisition of LiveAuctioneers by ATG, contributing to scalable platform growth and effective product leadership.
Experience
Work history, roles, and key accomplishments
Product Manager – AI & Platform Optimization
LiveAuctioneers / Auction Technology Group
Feb 2023 - Present (2 years 3 months)
Led development of AI-based item categorization and semantic search, accelerating discovery and scaling classification for over 1M monthly users. Drove automation workflows for auction setup and buyer-side engagement, reducing manual effort by 40% and increasing operational consistency.
Associate Product Manager
LiveAuctioneers
Apr 2021 - Present (4 years 1 month)
Redesigned end-to-end bidder registration for web and mobile, resulting in a 21% increase in engagement and a 16% lift in conversion. Conducted user interviews and iterative testing with design and engineering teams to uncover pain points.
Senior Production Support Engineer
LiveAuctioneers
Jan 2017 - Present (8 years 4 months)
Scoped and resolved technical issues across auctions and payments, leading root cause analysis using SQL and internal dashboards. Acted as a bridge between support, product, and engineering to strengthen feedback loops and feature stability.
Education
Degrees, certifications, and relevant coursework
Taylor hasn't added their education
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