Looking for a job

Tarah Beryl Awino

@tarahberylawino

Message

I streamline healthcare intake, insurance verification, and compassionate patient support.

Kenya

Message

What I'm looking for

I'm looking for a healthcare support or operations role where I can improve patient intake, insurance verification, care coordination, documentation accuracy, and compassionate multichannel service.

At Medbill LLC, I manage 140+ weekly patient and client touches, verify insurance with 95%+ accuracy, and coordinate consultations, assessments, and follow-ups.

I've improved documentation and insurance-verification turnaround by approximately 25% while maintaining HIPAA-compliant records and completing 90%+ of SLAs on time.

Previously at SEVI and Influx Corporation, I built contact-center workflows, implemented Appsmith CRM improvements, trained new hires, and resolved high-volume customer inquiries across phone, email, and chat.

Experience

Work history, roles, and key accomplishments

Current

Intake Specialist

Current

Medbill LLC

Mar 2025 - Present (1 year 6 months)

Serve as first point of contact for patients, managing 140+ weekly interactions and achieving 95%+ accuracy in insurance verification. Maintain HIPAA-compliant records and coordinate patient consultations and follow-ups.

Healthcare Support Insurance Verification Patient Communication CRM HIPAA compliance Documentation Scheduling Issue Resolution