Open to opportunities

tanzeen User

@tanzeenuser

Message

Dedicated sales and marketing professional with strong customer service skills.

Bangladesh

Message

What I'm looking for

I am looking for a mid-level position that offers opportunities for growth and development in a dynamic environment.

I am a passionate sales and marketing professional with nearly 5 years of experience in customer service and telemarketing. My career has been dedicated to enhancing customer experiences and driving sales growth through effective communication and relationship-building. I have successfully managed teams and operations in various roles, demonstrating my ability to lead and motivate others.

Throughout my career, I have honed my skills in tele sales, customer support, and data entry. My experience includes working with reputable organizations where I have contributed to achieving sales targets and maintaining high customer satisfaction. I am committed to continuous personal and professional growth, and I thrive in environments that challenge me to excel.

Experience

Work history, roles, and key accomplishments

Current

Online Call Team Member

Current

Savory Food Enterprise

Feb 2024 - Present (1 year 6 months)

Contacted potential and existing customers to inform them about products and services, answering questions and understanding requirements to close sales. Entered and updated customer information in the database and handled grievances to preserve the company's reputation.

Customer Service Sales Data Entry Customer Relationship Management

E-

Telemarketing

E-Freelancing

Jan 2024 - Mar 2024 (2 months)

Supported sales processes through phone calls to customers, introducing organizational products or services to facilitate further steps in the sales process. Initiated repeated orders by following up with phone calls after customer purchases.

Telemarketing Communication Sales Support

Manager

Dhumketu Fashion Ltd.

Jan 2019 - Feb 2022 (3 years 1 month)

Managed daily showroom operations, leading and motivating sales teams to achieve targets. Oversaw customer service and sales activities, ensuring the showroom's appearance was maintained to high standards.

Sales Marketing Team Leadership Customer Service Retail Operations Sales Management

Education

Degrees, certifications, and relevant coursework

Dhaka International University

Bachelor of Arts (BA), English

2020 -

Currently enrolled in the Bachelor of Arts program with a concentration in English. The curriculum focuses on developing strong analytical and communication skills through the study of literature and language.

Purana Paltan College

HSC, Business Studies

2019 - 2021

Grade: 80%

Completed Higher Secondary Certificate with a focus on Business Studies. Achieved a strong academic performance, demonstrating proficiency in business principles and related subjects.

Northern Laboratory School & College

SSC, Business Studies

2014 - 2019

Grade: CGPA:3 out of 5

Completed Secondary School Certificate with a focus on Business Studies. Gained foundational knowledge in various business subjects and developed essential academic skills.