tanya garg

I am a results-oriented Technical Program Manager with a robust background in operations and compliance. My experience spans across technical program execution, where I leverage data analytics, SQL, and visualization tools to drive efficiency improvements. I am passionate about building reporting infrastructure and monitoring workflows to enhance operational stability.

In my current role as a Technical Operations Analyst at Flick2know Technologies, I have developed and maintained dashboards to analyze tech support data, identifying key trends and common product issues. My initiatives in cost analysis have led to a 25% reduction in cloud costs per user, while my optimization of Sprint processes has improved adherence by 60%. I take pride in my ability to manage technical support operations, resulting in significant improvements in team efficiency and resolution time.

With a Bachelor's degree in Engineering and certifications in project management, I am committed to continuous process improvement and fostering collaboration among cross-functional teams. I thrive in dynamic environments where I can apply my skills to drive impactful results.