Tanvi Raja

I'm a Certified Master Trainer and Facilitator, Instructional Designer, and Technical Writer with 7 years of experience delivering technical and product training for enterprise software, SaaS platforms, and EdTech companies. My core expertise spans instructor-led (ILT) and virtual (vILT) training, curriculum development, storyboarding, and video-based learning production.

At Centific, I built the education library for a B2B SaaS platform from the ground up — producing 20+ training videos in Camtasia, along with user guides, knowledge base articles, and quick-start guides for internal and external audiences. I also coached Team Leaders on product knowledge and partnered closely with Product, Support, and L&D teams to keep content aligned with fast-moving product updates.

Earlier, at Nice Software Solutions, I delivered enterprise technical training on Informatica's Cloud Data Integration platform (ETL, data pipelines, cloud architecture) and ThoughtSpot, across IST, EMEA, and APAC time zones — averaging a 4.6/5 trainer rating.

I apply instructional design frameworks like ADDIE, Kirkpatrick Model, and Mayer's Multimedia Principles to everything I build, from training needs analysis to post-training evaluation. I'm also an active user of AI tools like Claude and ChatGPT to speed up script drafting, content outlining, and iteration cycles — something I'm genuinely enthusiastic about bringing more into instructional design workflows.

I'm looking for my next role as a Technical Trainer, Product Trainer, Instructional Designer, Customer Training Manager, or Technical Writer ideally at a company where I can own the training strategy for a technical product and keep experimenting with how AI can make L&D content creation faster and better.

Key skills: ADDIE • Kirkpatrick Model • Mayer's Multimedia Principles • ILT/vILT • Camtasia • Storyboarding • Curriculum Development • Enterprise SaaS Training • Technical Writing • Stakeholder Management • Global Delivery (IST/EMEA/APAC) • AI-Assisted Content Creation