I worked as a Legal intern at Scanlen & Holderness Legal Practitioners, drafting and reviewing legal documents and conducting legal research in support of case strategies. I also filed documents through the Integrated Electronic Case Management System (IECMS) and participated in client meetings and case discussions.
At EC SOLUTIONS, I supported claimants as a Customer Service Representative, recording interactions in internal case management systems and communicating policy and procedural updates across phone, email, and live chat. Earlier, as a Legal Intern at MISSIONVALE LAW CLINIC, I conducted legal research, drafted legal documents, and participated in client meetings.

