Tamia Metelerkamp

Manage and organise a high-volume shared inbox, handling approximately 120–150 emails daily. Provide administrative and portfolio support across multiple property portfolios, including client communication, maintenance coordination, insurance administration, and financial administration.

Manage relationships with affiliate partners across Cameroon, Ghana and Nigeria, supporting engagement, retention and business growth. Monitor affiliate performance, coordinate promotional campaigns, and manage partner requests in a remote, international environment.

Managed a portfolio base of approximately 60 properties and provided professional service to clients, trustees, contractors and stakeholders. Maintained strong client relationships, provided accounting and clerical support, processed insurance claims, and handled property transfers and clearance processes.

Coordinated and oversaw maintenance activities across multiple portfolios. Managed CEO appointments, meetings and scheduling, investigated and resolved client complaints, and maintained client databases using Pastel.

Captured and maintained HR data, including MERSETA and Employment Equity records. Took minutes during meetings and disciplinary proceedings, assisted with recruitment, and coordinated training and development programmes.

Pursued a Bachelor of Human Resources at the University of Johannesburg from October 2024 to March 2025, but did not complete the degree.

Completed a Marketing Certificate at the University of South Africa from 2022 to 2023.

Completed the How To Be A Micro Jobber certification starting in August 2020.

Completed high school education (Matric) at Afrikaans Hoërskool Germiston from 2014 to 2018.

Pending enrollment for a Bachelor of Commerce in Business Analysis at STADIO.

Completed the Social Media For Business certification in August 2020.

Holds a Human Resources Learnership Certificate.