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@taliahscott
Compassionate healthcare professional with strong customer service skills.
I'm Taliah Scott, a dedicated healthcare professional with a strong background in customer service and patient care. My journey began at South Eastern Regional Vocational Technical High School, where I developed foundational skills that have shaped my career. I have experience as a Certified Nursing Assistant (CNA) and have worked in various roles that emphasize my commitment to helping others.
Throughout my career, I have honed my skills in CPR, Basic Life Support, and customer service. My roles at Dunkin Donuts and Great Wolf Lodge have taught me the importance of teamwork and effective communication. As a nanny and receptionist, I have further developed my ability to manage sensitive data and provide exceptional care to children and clients alike. I am passionate about creating a positive environment for those I serve.
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Work history, roles, and key accomplishments
Receptionist
Dec 2024 - Present (11 months)
Managed incoming calls and directed visitors to appropriate personnel. Maintained organized records and scheduled appointments.
Restaurant
Sep 2023 - Present (2 years 2 months)
Managed reservations and seating arrangements to optimize dining flow. Provided a welcoming first impression for all guests.
Nannying
Mar 2022 - Present (3 years 8 months)
Provided comprehensive childcare, including educational activities and meal preparation. Ensured a safe and nurturing environment for children.
Dunkin Donuts
May 2020 - Present (5 years 6 months)
Managed customer orders and ensured product quality. Contributed to a positive team environment and upheld brand standards.
Great Wolf Lodge
Aug 2019 - Present (6 years 3 months)
Ensured guest satisfaction by providing attentive service in a busy resort setting. Handled guest inquiries and resolved issues efficiently.
Dunkin Donuts
Sep 2018 - Present (7 years 2 months)
Provided excellent customer service in a fast-paced environment. Managed transactions and maintained cleanliness standards.
Degrees, certifications, and relevant coursework
High School Diploma, Vocational Studies
Completed a comprehensive high school curriculum with a focus on vocational training. Gained foundational knowledge and practical skills in various technical areas.
Software and tools used professionally
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