Data Analyst & Web3 writer with 5+ years in e-commerce support. I build end-to-end SQL & Tableau dashboards solving complex churn and supply chain problems. Passionate about data engineering.
Looking for a job
Taiwo Adigun
@taiwoadigun
Data Analyst & Web3 writer with 5+ years in operations. I leverage SQL, Python, and Tableau to drive actionable business growth.
NigeriaExperience
Work history, roles, and key accomplishments
SE
Current
Freelance Content Writer
Self-Employed
Jan 2023 - Present (3 years 6 months)
Authored 20+ articles on cryptocurrency, blockchain, and Web3 protocols by researching technical subject matter and writing accessible content for general audiences. Used a structured research-and-documentation workflow to produce clear analytical reports and data documentation.
JN
Current
Customer Support Agent
Jumia Nigeria
Jan 2018 - Present (8 years 6 months)
Tracked and escalated recurring customer issue patterns across phone, email, and chat, identifying logistics bottlenecks and product defect trends at volume. Collaborated with product and logistics teams to translate customer-reported data into actionable operational feedback and process improvements.
Education
Degrees, certifications, and relevant coursework
Federal University of Agriculture, Abeokuta
Bachelor of Agriculture (B.Agric.), Animal Physiology
2014 - 2019
Earned a B.Agric. degree with a focus on animal physiology from Federal University of Agriculture, Abeokuta between 2014 and 2019.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
NigeriaAuthorized to work in
Salary expectations
40k-60k USD
Social media
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