Jennifer Joseph

Led a team to develop an advanced business insights dashboard for Google Play Store, integrating predictive analytics and competitor data from Apple Store. Conducted in-depth EDA on marketing datasets using SQL and Excel, analyzing ROI, CTR, CPC, and conversion rates to drive data-informed strategy.

Led operations in a dynamic food service environment, managing restaurant performance, customer satisfaction, and inventory. Built Excel-based financial tracking tools to monitor food costs, reduce waste by 20%, and improve profit margins.

Resolved 80.5% of technical issues independently, minimizing system downtime and improving user satisfaction. Maintained IT support logs and documented recurring issues for long-term solutions.

Currently pursuing an Associate Data Analyst certification from Datacamp, focusing on advanced data analysis techniques and tools. This program enhances skills in statistical analysis, data manipulation, and reporting.

Completed a comprehensive Data Analyst Bootcamp at HerTechTrail Academy, gaining hands-on experience in data cleaning, analysis, and visualization. The bootcamp covered essential tools and methodologies for effective data interpretation.

Obtained the Google Data Analytics Professional Certification, demonstrating proficiency in data analysis processes, tools, and best practices. This certification validates expertise in data-driven decision-making and problem-solving.

Earned a Bachelor of Science degree from the University of Nigeria, Nsukka, providing a strong foundation in academic principles. The curriculum included rigorous coursework and research, preparing for analytical roles.