A remote QA Software Tester role in a collaborative Agile team. I want to deepen my web, mobile, and API testing, grow into automation, and own quality on products where accuracy matters. Open to part-time, contract, or full-time.

Sylvia Osuji
@sylviaosuji
QA Engineer at Roqqu testing fintech web and mobile products, from wallets and KYC to trading and transaction APIs.
What I'm looking for
At Roqqu, I design and execute test plans and cases for web and mobile features across product areas including KYC, wallets, and trading. I link test cases to user stories and verify authentication and transaction endpoints with Postman.
At Heshbon Technologies, I test HR technology workflows, including role-based access and payroll calculations. I review requirements, run functional and regression testing, and support UAT.
At Testify Academy, I wrote and executed manual tests for web applications and automated UI scenarios for authentication, checkout, and payment flows with Selenium IDE. I also tested APIs with Postman and tracked defects in Jira.
Before moving into software QA, I investigated customer-reported technical issues at Roqqu across crypto, wallets, payments, and KYC. As Quality Assurance Lead, Customer Service, I assessed support workflows, documented product issues, and mentored QA team members.
Experience
Work history, roles, and key accomplishments
Software Quality Assurance Engineer
Heshbon Technologies
Mar 2026 - Present (7 months)
Verified role-based access across Admin, HR, Manager, and Employee roles to protect sensitive employee data. Confirmed payroll accuracy by validating deductions, statutory calculations, and payslip generation with boundary and negative path scenarios.
QA Engineer
Roqqu
Mar 2026 - Present (7 months)
Designed and executed test plans and test cases for web and mobile features across nine product areas including KYC, wallets, and trading. Reduced account recovery requests by identifying weaknesses in password and account recovery flows.
Software Test Engineer
Testify Academy
Oct 2025 - Apr 2026 (6 months)
Wrote and executed manual test cases for web applications covering functional, regression, and exploratory testing across multiple browsers. Automated UI test scenarios for authentication, checkout, and payment flows with Selenium IDE.
Quality Assurance Lead, Customer Service
Roqqu
Jan 2025 - Mar 2026 (1 year 2 months)
Led quality assurance for customer-facing operations by assessing support workflows against service standards. Reproduced and documented customer-reported issues across core product areas including wallets, KYC, and Web3, and escalated findings to Product and Engineering.
Quality Assurance Specialist, Customer Service
Roqqu
Aug 2024 - Jan 2025 (5 months)
Reproduced issues for engineering and documented findings and recommendations after quality assessments of support workflows.
Customer Success Specialist
Roqqu
Dec 2021 - Aug 2024 (2 years 8 months)
Investigated customer-reported technical issues across crypto, wallets, payments, and KYC and partnered with engineering to resolve them.
Customer Service Executive
Divine Royal View Consult and Real Estate
Jan 2018 - Jan 2021 (3 years)
Provided customer service support in a real estate consultancy.
Customer Service Specialist
Audacious Business Concept Ltd
Jan 2016 - Jan 2017 (1 year)
Provided customer service support.
Call Center Agent
CNSSL
Jan 2016 - Jan 2016 (0 months)
Handled customer calls and provided support.
Education
Degrees, certifications, and relevant coursework
International Software Testing Qualifications Board (ISTQB)
ISTQB Foundation Level, Software Testing
Currently pursuing the ISTQB Foundation Level certification.
Ladoke Akintola University of Technology
Master's Degree, Financial Management Science
Pursued a Master's degree in Financial Management Science.
University of Nigeria, Nsukka
Bachelor's Degree, Management Science
Earned a Bachelor's degree in Management Science.
Testify Academy
Certification, Software Testing and Quality Assurance
Completed a certification in Software Testing and Quality Assurance.
Pluralcode Academy
Certification, Data Analytics
Completed a certification in Data Analytics.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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