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Sushmitha Malali Ramesh

@sushmithamalalirames

Communications specialist driving internal and external engagement through audience-focused messaging.

Canada
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What I'm looking for

I’m looking for a communications role where I can craft audience-focused internal and external messaging, strengthen employee engagement, and use communication analytics to improve performance, alignment, and brand impact.

I’m a Communications Specialist with 8+ years of experience in corporate and internal communications across retail, healthcare, SaaS, and higher education. I build clear, audience-focused messages that strengthen alignment and engagement across internal and external channels.

At IKEA, I supported employee engagement, community partnerships, and organizational campaigns in a high-volume retail environment. I revamped internal communications strategies—using newsletters, digital displays, team huddles, and targeted messaging—to increase employee training participation by 30%, and I published content across Viva Engage, newsletters, and leadership briefings.

I’ve also led work that blends storytelling with measurable outcomes. At 6sense, I developed 100+ internal and external materials, translated complex technical information for both technical and non-technical audiences, and ensured 100% alignment with brand, compliance, and editorial standards. Earlier at Slintel, I launched “The Ultimate Sales Quiz,” generating 3,900+ responses and contributing to a 30% increase in follower engagement, while data-informed content hubs supported a 25% increase in website traffic.

Across my career, I bring a quality-first, collaborative approach—grounded in communication analytics and strong editorial standards. From medical writing and quality review in healthcare to supporting manuscript publishing and student onboarding in academia, I’ve consistently helped teams communicate with clarity, accuracy, and impact.

Experience

Work history, roles, and key accomplishments

IKEA logoIK

Marketing & Communications Specialist

Oct 2024 - Jun 2025 (8 months)

Supported internal and external communication initiatives across employee engagement, community partnerships, and organizational campaigns in a high-volume retail environment. Led initiatives that improved employee training participation, and coordinated CSR and inclusion-focused storytelling involving 300+ employees.

6sense Insights Inc. logoSI

Communications Specialist

Jun 2022 - Jul 2023 (1 year 1 month)

Developed internal and external communication materials, including articles, web content, and thought leadership focused on go-to-market strategy, data management, and product communications. Translated complex technical information for technical and non-technical stakeholders and ensured brand, compliance, and editorial alignment.

CC

Medical Writer (External Communication)

ClinTec International (an IQVIA Company)

Mar 2014 - Aug 2016 (2 years 5 months)

Created high-volume written external communications across complex healthcare topics including oncology, infectious diseases, and vaccines, ensuring accessibility for expert and non-expert audiences. Collaborated with cross-functional teams to verify accuracy, led quality review and editing for technical documents, and helped standardize internal SOPs and style guides.

Education

Degrees, certifications, and relevant coursework

Rutgers University logoRU

Rutgers University

Master of Science, Clinical and Translational Science

Earned a Master of Science in Clinical and Translational Science.

PES University logoPU

PES University

Bachelor of Engineering, Biotechnology

Earned a Bachelor of Engineering in Biotechnology.

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