At American Unit, I delivered IAL2-compliant identity proofing and real-time fraud analytics using SOCURE and Experian, verifying 500,000+ user identities and reducing account takeover attempts by 70%. I also built MiLogin MUST, an internal help desk application that unified user lookups, RBAC management, and automated identity verification.
Previously, at Adroit Associates, I directed delivery of Mercury Insurance’s iOS and Android apps, which achieved a 4.2+ star rating and drove 60%+ in-app payment adoption. At BSASPEC Inc, I spearheaded Mercury’s paperless eDelivery product, reducing paper waste by 80% and delivering $20M+ in cumulative cost savings.
