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@suranurobus

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Motivated Mathematics graduate with experience in data analytics.

United Arab Emirates

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What I'm looking for

I seek a dynamic organization that fosters growth and values analytical expertise.

I am a highly motivated Mathematics graduate with strong analytical skills and a solid foundation in data analytics, reporting, and customer service. My journey began with a Bachelor of Science in Mathematics, where I honed my problem-solving abilities and developed a keen interest in data-driven decision-making. I have gained valuable experience working as a Customer Advisor at SGA Clothing Shop and ZARA, where I effectively communicated with customers and provided exceptional service.

In addition to my work experience, I have completed several internships, including a role at Yapı Kredi Bank, where I further developed my analytical skills. I have also pursued various certifications, including courses in Data Analytics and Reporting, Python, and C#. I am currently based in Dubai on a one-year work permit and am eager to leverage my technical expertise in a dynamic organization that values growth and innovation.

Experience

Work history, roles, and key accomplishments

Data Analytics and Reporting Specialist

ECCO

Jan 2024 - Feb 2024 (1 month)

Utilized advanced Excel and data analytics skills to generate reports and insights, supporting decision-making processes within the organization.

Data Analytics Reporting Advanced Excel Problem Solving Technical Skills

Intern

EGIS Tunnel Operations

Dec 2021 - Jan 2022 (1 month)

Assisted in tunnel operations, learning about project management and engineering processes while supporting the team with various tasks.

Project Management Engineering Support Teamwork Data Analysis

Intern

Yapı Kredi Bank

Aug 2021 - Sep 2021 (1 month)

Gained hands-on experience in banking operations, assisting with customer inquiries and supporting various departments within the bank.

Banking Operations Customer Service Team Collaboration Data Entry Financial Analysis

Customer Advisor

ZARA

Aug 2020 - Dec 2020 (4 months)

Provided customer assistance in a retail setting, ensuring a high level of service and addressing customer needs effectively.

Customer Service Communication Teamwork Problem Solving

Customer Representative

EKOCCS Call Center

Jun 2020 - Jul 2020 (1 month)

Handled customer inquiries and complaints via phone, providing solutions and ensuring customer satisfaction in a fast-paced call center environment.

Customer Service Communication Call Center Operations Problem Solving Time Management

Customer Advisor

SGA Clothing Shop

May 2018 - May 2020 (2 years)

Provided exceptional customer service and support in a retail environment, assisting customers with inquiries and ensuring a positive shopping experience.

Customer Service Communication Problem Solving Sales Teamwork

Education

Degrees, certifications, and relevant coursework

Kocaeli University

Bachelor of Science, Mathematics

2017 - 2023

Graduated with a Bachelor of Science in Mathematics, developing strong analytical skills and a solid foundation in mathematical concepts and applications.