At Frontline Managed Services (Intelliteach Offshore Pvt Ltd), I supported Ice Miller with eBilling activities, submitting invoices through various billing platforms.
I reviewed and validated invoices, investigated billing discrepancies, and coordinated with attorneys and internal teams to resolve issues. I also handled billing appeals and queries, and resubmitted corrected invoices within client deadlines.
I prepared monthly accruals and maintained billing records, matter-level details, and timekeeper configurations. I also kept trackers and documentation for submissions, appeals, and resolutions.
At Open Destinations Infotech Pvt Ltd, I managed operational activities for Holiday Extras UK, maintaining inventory details and preparing reports in Excel. As part of the pilot batch, I documented processes for new team members.
