SKSumit Kumar
@sumitkumar8
System Engineer with expertise in networking and technical support.
IndiaWhat I'm looking for
I am a dedicated System Engineer currently working at IOPEX Technologies, where I manage customer tickets and ensure timely resolution of issues related to Palo Alto products. My role involves basic troubleshooting and product training, which has enhanced my technical skills and customer service abilities.
Previously, I served as a Network Engineer at Bharti Airtel, where I specialized in MPLS routing and configuration on Cisco devices. My experience includes working with various routing protocols and providing technical support for network faults. I have a strong foundation in networking concepts and tools, which I continuously strive to expand.
With a B.Tech in Electronics and Communication, I am committed to personal and professional growth. I thrive in challenging environments and am eager to contribute my skills to drive organizational success.
Experience
Work history, roles, and key accomplishments
System Engineer
IOPEX Technologies
As a System Engineer at IOPEX Technologies, I handle customer tickets and cases within SLA, providing basic troubleshooting for Palo Alto cases. I have completed product training in Palo Alto and possess knowledge of IPSEC, DHCP, DNS, NAT, TCP, and SSL.
Network Engineer
Bharti Airtel UNOC
Nov 2019 - Oct 2022 (2 years 11 months)
At Bharti Airtel UNOC, I worked as a Network Engineer, managing P2P and P2MP links for CEN media and MPLS routers. My responsibilities included provisioning new circuit paths and troubleshooting with the TAC1 team.
Network Engineer
Vodafone Idea Ltd
May 2019 - Sep 2019 (4 months)
In my role at Vodafone Idea Ltd, I coordinated with the DWDM network surveillance team to provide technical support and optimize services to prevent outages. I also prepared resource utilization reports and handled troubleshooting through HP Network Node Management.
Education
Degrees, certifications, and relevant coursework
GUGalgotias University
Bachelor of Technology, Electronics and Communication
Grade: 7.56
B.Tech in Electronics and Communication with a CGPA of 7.56.
CBSE Board
12th Grade, Higher Secondary Education
Grade: 73.4%
Completed 10+2 with a percentage of 73.4%.
CBSE Board
10th Grade, Secondary Education
Grade: 77.9%
Completed 10th grade with a percentage of 77.9%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Interested in hiring Sumit?
You can contact Sumit and 50k+ other talented remote workers on Himalayas.
Message SumitFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
