Open to opportunities

Sumit Joshi

@sumitjoshi

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Experienced Information Security Manager

India

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What I'm looking for

Looking for a challenging role that leverages my expertise in information security management, project management, and team leadership to drive business growth and deliver tailored security solutions.

As a seasoned Information Security Manager with 17 years of expertise, I have a proven track record in managing large teams, implementing security strategies, and leading cross-functional initiatives in complex, high-stakes environments. My strong technical expertise in Symantec Endpoint Protection, McAfee, CrowdStrike, and Microsoft Active Directory ensures seamless integration of applications and security solutions.

I am skilled in project management, overseeing IT infrastructure, network integration, and cross-functional operations to meet SLAs and compliance standards. I am also adept at mentoring and coaching teams, providing career development opportunities, and driving employee performance toward organizational goals.

With extensive experience in business continuity planning, disaster recovery, and managing system integration for enterprise applications, I am well-equipped to collaborate with stakeholders to deliver tailored security solutions and drive business growth.

Experience

Work history, roles, and key accomplishments

Current

Information Security Manager

Current

Compucom CSI Systems India

Nov 2021 - Present (3 years 8 months)

Leading a team of over 30 professionals in information security, focusing on endpoint protection, risk assessment, and business continuity planning. Responsible for strategic oversight, mentoring, and ensuring compliance with ITIL processes while delivering tailored security solutions to clients.

Information Security Endpoint Protection Risk Assessment ITIL Team Leadership Business Continuity Disaster Recovery Project Management Client Relationship Management Security

System Integration Analyst

Compucom CSI Systems India

Sep 2017 - Nov 2021 (4 years 2 months)

Managed SLAs and compliance for multiple projects, collaborating with teams for deployments and ensuring security strategies were implemented effectively. Led efforts in business continuity and disaster recovery planning.

System Integration SLA Management Security Business Continuity Disaster Recovery Documentation Change Management Performance Analysis Collaboration

Technical Specialist (Project Lead)

Syntel India

Dec 2016 - Sep 2017 (9 months)

Oversaw a team in infrastructure management, ensuring efficient system administration and incident management. Provided coaching and mentoring to enhance team productivity and client satisfaction.

Project Management Team Leadership Incident Management System Administration Coaching Scheduling Performance Monitoring

Technical Support Engineer

Symantec India Pvt. Ltd.

May 2011 - Dec 2016 (5 years 7 months)

Provided enterprise support for Symantec Endpoint Protection, achieving high customer satisfaction. Developed technical documentation and led training sessions for new employees.

Technical Support Endpoint Protection Customer Satisfaction Technical Documentation Training Escalation Management Root Cause Analysis Knowledge Management

Technical Support Engineer

Amdocs (Magna InfoTech)

Oct 2009 - May 2011 (1 year 7 months)

Delivered global remote support for hardware and software troubleshooting, including network issues and user account management. Ensured seamless connectivity across multiple regions.

Technical Support Remote Management Troubleshooting Account Management Network Support Software

Sr. Desktop Support Engineer

Ventura (I Yogi Process)

Oct 2007 - Oct 2009 (2 years)

Provided technical support for desktop and laptop issues, specializing in wireless network setup and troubleshooting to ensure optimal user experience.

Desktop Support Technical Support Wireless Troubleshooting User Experience System Administration Customer Service Problem Solving

Desktop Support Engineer

IBM Daksh

Oct 2007 - Oct 2009 (2 years)

Resolved technical issues for HP and Virgin Media customers, focusing on desktop support and network connectivity. Ensured high-quality service delivery.