Suleyca Rivera
@suleycarivera
Digital content operations and CMS production specialist focused on accurate metadata, rights-compliant publishing, and efficient workflow delivery.
United StatesWhat I'm looking for
I’m a digital publishing and content operations professional with 5+ years of experience managing high-volume scholarly and digital content workflows across CMS and submission platforms. I’m trusted to keep content accurate, metadata intact, and rights compliance handled correctly while supporting structured publishing pipelines.
In my current role as Program Specialist (Temp) at the American Geophysical Union (AGU), I manage end-to-end manuscript and digital content workflows, resolve platform and process issues, and validate metadata for accuracy, discoverability, and compliance. I also support special content initiatives like curated collections, corrections, and enhanced digital content features.
Previously, at the American Society of Mechanical Engineers (ASME), I managed high-volume scholarly publishing workflows and strengthened consistency by developing SOPs and training resources. I’ve also served as the Conference Webtool Contractor, troubleshooting submission and reviewer workflows at peak volume and creating FAQs and guides that reduced common system errors by 25%.
Experience
Work history, roles, and key accomplishments
Program Specialist
American Geophysical Union (AGU)
Jan 2026 - Present (5 months)
Manage manuscript and digital content workflows in a structured submission system, ensuring accuracy, completeness, and adherence to editorial and publication standards. Resolve end-to-end workflow issues, validate metadata for discoverability and compliance, and support editors, authors, and reviewers to maintain timely, high-quality content delivery.
Publishing & Copyright Specialist
American Society of Mechanical Engineers
Jan 2023 - Jan 2025 (2 years)
Managed high-volume scholarly publishing workflows, ensuring accuracy, completeness, and compliance across digital content and associated metadata. Reviewed publication data to resolve author and formatting discrepancies, evaluated copyright/permissions for rights management, and developed SOPs and training resources to reduce errors and risk.
First Grade Teacher
Ascend Public Charter Schools
Jan 2020 - Jan 2023 (3 years)
Supported digital learning platforms by managing content delivery, user access, assignments, and technical troubleshooting in virtual and onsite settings. Created step-by-step documentation to help students, families, and staff use learning tools effectively and maintained accurate distribution of learning materials across classroom systems.
Conference Webtool Support
Conference Webtool
Jan 2020 - Jan 2023 (3 years)
Served as primary support contact for hundreds of authors, reviewers, and volunteers across 20+ conferences per year, resolving access and platform issues during peak submission cycles. Developed FAQs and training guides that reduced common system errors by 25% and recommended workflow improvements to increase platform efficiency.
Education
Degrees, certifications, and relevant coursework
Relay Graduate School of Education
Master of Arts in Education, Education
Earned an M.A. in Education (Grades 1–6) from Relay Graduate School of Education.
Long Island University
Bachelor of Arts, Media
Earned a B.A. in Media from Long Island University.
Oxford Seminars
TESOL/TESL/TEFL Certification, TESOL/TESL/TEFL
Completed a TESOL/TESL/TEFL certification program with Oxford Seminars.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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