Sujata Lonkar
@sujatalonkar
Experienced Japanese language specialist and pharmacovigilance professional who improves processes and trains high-performing teams.
IndiaWhat I'm looking for
I am a Japanese language expert with over nine years of experience delivering high-quality work across insurance, pharmacovigilance, and software-support environments. I combine advanced Japanese proficiency with domain knowledge in safety pharmacovigilance, software testing, and client-facing support.
I have led and trained teams of up to 15 members, managed project migrations from Japan, and consistently achieved exceptional accuracy and quality metrics. I have implemented process improvements, handled end-to-end operations, and acted as the primary Japanese-language liaison with clients.
My strengths include technical troubleshooting of databases (Argus, Aris/Perceive, LifeSphere/Multivigilance), translation and simultaneous interpretation, and delivering stakeholder-focused training and documentation in Japanese and English.
Experience
Work history, roles, and key accomplishments
Solution Lead, 3C
ArisGlobal Pvt. Ltd.
Aug 2020 - Sep 2023 (3 years 1 month)
Led BMS project transition for LifeSphere Multivigilance, trained Japanese teams on application use, facilitated meetings to resolve process and technical issues, and coordinated with IT to implement solutions.
Senior Japanese Language Expert
C2L Business Solutions Pvt. Ltd.
Feb 2019 - Jan 2020 (11 months)
Managed technical support team for Japanese clients, provided simultaneous interpretation and sales presentations, trained clients on insurance software, and resolved Japanese system errors and document translations.
Senior Pharmacovigilance Associate
Syneos Health Pvt. Ltd.
Jul 2017 - Jul 2018 (1 year)
Led and trained a 15-member team on Japanese processes, performed Argus/Aris G testing and drug coding in Japanese, produced root-cause analyses and productivity/quality reports, and coordinated issue resolution with clients and IT.
Senior Pharmacovigilance Associate
Bioclinica India Pvt. Ltd.
Apr 2014 - Jul 2017 (3 years 3 months)
Migrated and led a Japan PV project, trained and managed a 15-member team, handled Japanese↔English translation, Perceive database testing in Japanese, and implemented process improvements to achieve high quality deliverables.
Japanese Language Specialist
AXA Business Services
May 2005 - Apr 2014 (8 years 11 months)
Joined early member of the Japan team and maintained 99.99%+ accuracy over 7 years handling case allocation, claims, loan and money transfer processes, Japanese client communication, and training new recruits.
Education
Degrees, certifications, and relevant coursework
PUPune University
Bachelor of Commerce, Commerce
Grade: First class
First class bachelor's degree in commerce from Pune University.
Japan Foundation / Association of International Education, Japan
JLPT Level N3, Japanese Language
Completed Level 3 of the Japanese Language Proficiency Test administered by the Japan Foundation and the Association of International Education, Japan.
Indo Japanese Association, Pune
Advanced Diploma in Japanese Language, Japanese Language
Advanced Diploma in Japanese Language from Indo Japanese Association, Pune, Maharashtra.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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