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Suhitha Vainala

@suhithavainala

Entry-level SOC Analyst focused on security operations, with hands-on alert triage and vulnerability remediation experience at Medha Edu Tech.

India

Message

What I'm looking for

I’m seeking an entry-level SOC Analyst, Cybersecurity Analyst, or Security Operations role.

At Medha Edu Tech, I supported security monitoring and initial analysis of alerts and suspicious activity. I assisted with investigating phishing, malware, unauthorized access, and other incidents, and supported vulnerability scanning and patch remediation for Windows and Linux systems.

I also worked as a Chat Associate at Sutherland, investigating customer issues, following SOPs, documenting findings, and escalating complex cases. I’m seeking an entry-level SOC Analyst, Cybersecurity Analyst, or Security Operations role.

Experience

Work history, roles, and key accomplishments

Current

Chat Associate

Current

Sutherland

Oct 2025 - Present (1 year)

Managed customer queries in a fast-paced, high-volume chat environment while meeting quality and productivity standards. Investigated issues, analyzed available information, and provided accurate resolutions by following established SOPs and processes.

Customer Service Problem Solving Communication Skills Multitasking Documentation SOP Compliance Escalation Management

Cybersecurity Intern

Medha Edu Tech

Supported security monitoring and performed initial analysis of security alerts and suspicious activities. Assisted in investigating phishing, malware, unauthorized access, brute-force attempts, and suspicious network activity.