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Suguna Ranganathan

@sugunaranganathan

Senior QA professional at Messerli & Kramer P.A. leading CAPA remediation and auditing banking operations.

At Messerli & Kramer P.A., I conduct compliance and quality audits for banking clients and lead the CAPA process, from root cause analysis through monitoring remediation effectiveness.

At Thinkify Labs, I tested Flipkart Grocery across iOS and Android, documenting defects in JIRA and partnering with Product and Engineering on release-readiness decisions.

At Capgemini, I supported Mercedes Benz quality assurance for DNG modules, including API testing with Postman and Swagger UI and documentation aligned with ISO 26262. I also contributed to a 15% reduction in defect leakage.

At Amazon Development Centre, I tested Kindle applications across web, mobile, and back-end components, and handled end-to-end OTA testing. I hold an active ISTQB CTFL certification and have maintained QA skills through generative AI-assisted requirements analysis and test-scenario generation.

Experience

Work history, roles, and key accomplishments

Current

Quality Assurance Auditor

Current

Messerli & Kramer P.A

Jul 2026 - Present (3 months)

Conducts compliance audits for banking clients, manages CAPA processes, and prepares audit reports and risk assessments. Supports training and regulatory alignment efforts.

Compliance Auditing CAPA Root Cause Analysis Risk Assessment Regulatory Compliance Quality Assurance Audit Reporting

Senior QA Engineer

Thinkify Labs

Nov 2021 - May 2022 (6 months)

Reviewed product requirements and developed/executed functional and regression test scripts for the Flipkart Grocery module across iOS and Android. Documented test results and defects in JIRA, partnering with Product and Engineering in triage meetings.

Functional Testing Regression Testing Mobile Testing iOS Android Jira Defect Management Test Script Development

Consultant

Capgemini

May 2019 - Oct 2021 (2 years 5 months)

Served as primary liaison between U.S. and German stakeholders and an offshore QA team, ensuring seamless cross-timezone collaboration. Led quality assurance and compliance testing strategy for DNG modules, ensuring compliance with ISO 26262 standards.

Quality Assurance Compliance Testing ISO 26262 API Testing Postman Swagger UI Requirements Traceability Matrix Defect Tracking IBM Rational Quality Manager SVN Mentorship

Associate Quality Services

Amazon Development Centre

Jan 2016 - Apr 2019 (3 years 3 months)

Performed manual and functional testing of web, mobile, interface, and back-end components of Kindle applications across iOS, Android, and real devices. Used Postman to test and validate APIs and the Amazon web front end.

Manual Testing Functional Testing Regression Testing Cross platform testing API Testing Postman Mobile Testing iOS Android OTA Testing Defect Management test summary reports

Trainee Analyst

Repucom Media Analysis Pvt Ltd

Sep 2012 - Mar 2013 (6 months)

Conducted end-to-end system testing and ensured multi-platform application quality. Prepared and executed test plans, test strategies, and test cases, including RTM creation.

System Testing Test Planning Test Strategy Test case execution Requirements Traceability Matrix Windows Testing Hardware Compatibility Defect Resolution