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Sudha Pai

@sudhapai

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Results-driven QA Manager with 15+ years of software testing experience.

Australia

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What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities in quality assurance.

I am a results-driven QA Manager with over 15 years of experience in software testing and development across various domains, including telecom, storage, and insurance. My journey has been marked by a commitment to delivering high-quality products on time while leading cross-functional teams. I hold certifications as a Scrum Master and AWS Cloud Practitioner, which complement my strong proficiency in Python, Java, and Agile methodologies.

Throughout my career, I have successfully implemented automation frameworks and led teams to achieve significant improvements in pipeline efficiency. At Zinrelo, I spearheaded the manual and automation QA team for an enterprise loyalty platform, where I implemented Python-based automation for API and UI testing. My previous role at Amdocs involved directing Python automation for orchestrator and end-to-end testing, where I managed an 8-member QA team and ensured high-quality releases through Agile collaboration.

Experience

Work history, roles, and key accomplishments

Current

SW Test Manager

Current

Zinrelo

Oct 2024 - Present (9 months)

Led manual and automation QA team for an enterprise loyalty platform. Implemented Python-based automation for API and UI testing, collaborating with PMs and Dev Managers to ensure timely, quality releases.

Python API Testing UI Testing Agile Jira TestLink

SW Test Manager for NEO Product

Amdocs

May 2019 - Present (6 years 2 months)

Directed Python automation for Orchestrator and E2E testing, managing an 8-member QA team and improving pipeline efficiency. Delivered high-quality releases through Agile collaboration.

Python E2E Agile Jira TestLink Selenium Webdriver

Intermediate Test Analyst

Wotif Group (Expedia now)

Jul 2012 - Present (13 years)

Conducted production testing and functional/system testing for JDK updates. Ensured the quality of flight and accommodation booking websites across over 60 countries.

Functional Testing Test Systems Production Testing Quality Assurance TestLink

Test Analyst

RACQ Insurance

Oct 2011 - Present (13 years 9 months)

Performed functional integration testing for Billing Centre and Policy Centre systems. Contributed to ensuring the quality of motor vehicle and household insurance platforms.

Functional Testing Integration Testing Quality Assurance TestLink

Test Lead

Tata Consultancy Services Ltd

Nov 2009 - Present (15 years 8 months)

Led the Perl Automation team for three VTL releases for client Sepaton Inc. Focused on delivering enterprise storage backup solutions with high performance and scalability.

Perl Automation Storage Quality Assurance TestLink

Module Lead, Designer, Screener

Tata Consultancy Services Ltd

Dec 2003 - Present (21 years 7 months)

Led a sustenance team of 20 members, providing consultation and mentoring for various telecom projects. Involved in developing new telecom features and sustenance activities across different products.

Team Leadership Mentoring Telecom SDLC Quality Assurance TestLink

Education

Degrees, certifications, and relevant coursework

Mumbai University

Bachelor of Engineering, Electronics

Studied Electronics Engineering at Mumbai University, focusing on fundamental principles and applications. Gained a strong foundation in electronic systems and their design.