At Ink In Caps, I led end-to-end delivery of Vretail, a browser-based remote assistance platform that improved client support efficiency by 80%. I also lead a 12-person team on Data Vault AI, an enterprise call-intelligence platform.
I delivered web experiences for BMW, Capgemini, Club Mahindra, Maruti Suzuki, and Nexa, and architected micro-frontend widget libraries for multiple client hosts. At Codersh Web Services, I built backend services and data pipelines handling 150M+ operational records, and used Python automation to cut transactional data processing from 12 days to 1 day.

