Suad Elmi
@suadelmi
Detail-oriented Configuration Analyst with expertise in asset management.
United KingdomWhat I'm looking for
As a Configuration Analyst with a strong background in IT asset management, I have successfully contributed to various projects that enhance operational efficiency and data integrity. My experience at International Airlines Group involved migrating critical CI Class data to ServiceNow, where I created user-friendly CI Management catalogues that streamlined processes for internal teams and suppliers.
Previously, I served as an Interim IT Asset & Stock Manager at Société Générale, where I implemented stock audits and improved asset loss processes, achieving a reduction of over 10%. My role at Advanced as an Asset & Configuration Coordinator allowed me to manage over 10,000 assets, ensuring high accuracy and successful project rollouts. I am passionate about optimizing asset management processes and contributing to team success.
Experience
Work history, roles, and key accomplishments
Configuration Analyst
International Airlines Group (IAG)
Feb 2022 - Dec 2024 (2 years 10 months)
Worked with internal teams and suppliers such as BT, to ensure the success of migrating CI Class data from an unsupported in-house CMDB to ServiceNow. Created CI Management catalogues such as Printer, Mobile Phone, Monitor, whilst ensuring that the process of being able to use the catalogues and managing the data on ServiceNow is as simple and efficient as possible.
Interim IT Asset & Stock Manager
Société Générale
Nov 2021 - Jan 2022 (2 months)
Carried out weekly, monthly, and annual stock audits. Fulfilled stock replenishment by liaising with our suppliers (Lenovo, Dell, HP and other technology manufacturers). Improved the JML process by reducing loss of assets by over 10%.
Asset & Configuration Coordinator
Advanced
May 2019 - Jan 2022 (2 years 8 months)
Ensured ICT hardware and software assets and their configurations are known, recorded and accessible. Maintained 10,000+ assets for customers such as Locala Health & Wellbeing, London City Airport and The Insolvency Service. Helped to successfully close Win10 rollout projects of over 5,000 assets.
Education
Degrees, certifications, and relevant coursework
Kingston University
BSc International Business, International Business
2015 - 2018
Grade: 2:2
Studied International Business at Kingston University, focusing on modules such as Organisational Behaviour, International Marketing, and Economics for Business. Gained knowledge in managing businesses for information and understanding global economic principles.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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