stella khaemba
@stellakhaemba
Experienced social worker with expertise in patient guidance and support.
What I'm looking for
I am a dedicated social worker and community development professional with a strong background in patient guidance and healthcare advisory. My experience at Huduma Kenya has equipped me with the skills to assist clients with pension applications and educate them on eligibility and benefits. I take pride in my ability to resolve complex cases and provide accurate information on NSSF policies, ensuring a seamless experience for clients.
During my attachment at Bungoma District Hospital, I had the opportunity to guide and encourage patients, emphasizing the importance of healthcare and coping strategies. My educational background, including a diploma in Social Work and Community Development, has further solidified my commitment to making a positive impact in the community. I thrive in environments where I can leverage my skills to support individuals and enhance their well-being.
Experience
Work history, roles, and key accomplishments
Client Service Officer
Huduma Kenya
Dec 2022 - Present (2 years 9 months)
Assisted clients with pension applications and queries, ensuring accurate and timely processing. Guided clients through NSSF registration, contribution, and benefits processes, resolving issues and discrepancies. Processed birth, death, and marriage registration applications, advising on necessary documentation.
Sorter
General Printers Limited
Jun 2018 - Present (7 years 3 months)
Separated and sorted quality printed labels and flexible materials, ensuring adherence to quality standards. Maintained an organized and efficient sorting process to support production timelines.
Social Worker Attachment
Bungoma District Hospital
Sep 2014 - Present (11 years)
Guided and encouraged patients, providing support during their healthcare journey. Advised patients on the importance of healthcare and coping strategies to manage their conditions effectively.
Education
Degrees, certifications, and relevant coursework
NEHEMA Institute of Science and Technology
Diploma, Social Work and Community Development
2015 - 2016
Completed Module III with a Credit and Module II with a Pass in Social Work and Community Development. Gained expertise in community engagement and social welfare principles.
NEHEMA Institute of Science and Technology
Certificate, Social Work and Community Development
2014 - 2014
Achieved a Pass in the Certificate in Social Work and Community Development. Developed foundational knowledge in social work practices and community development strategies.
St. Peter's Girls High School Mwiruti
Kenya Certificate of Secondary School Education (K.C.S.E), Secondary Education
2009 - 2012
Obtained a D+ in the Kenya Certificate of Secondary School Education. Focused on a broad curriculum to prepare for further studies.
Musikoma Primary School
Kenya Certificate of Primary School Education (K.C.P.E), Primary Education
1998 - 2007
Achieved a C Plain in the Kenya Certificate of Primary School Education. Developed fundamental academic skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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