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stella khaemba

@stellakhaemba

Experienced social worker with expertise in patient guidance and support.

Kenya
Message

What I'm looking for

I am looking for a role that allows me to utilize my social work skills in a supportive environment, focusing on community development and patient advocacy.

I am a dedicated social worker and community development professional with a strong background in patient guidance and healthcare advisory. My experience at Huduma Kenya has equipped me with the skills to assist clients with pension applications and educate them on eligibility and benefits. I take pride in my ability to resolve complex cases and provide accurate information on NSSF policies, ensuring a seamless experience for clients.

During my attachment at Bungoma District Hospital, I had the opportunity to guide and encourage patients, emphasizing the importance of healthcare and coping strategies. My educational background, including a diploma in Social Work and Community Development, has further solidified my commitment to making a positive impact in the community. I thrive in environments where I can leverage my skills to support individuals and enhance their well-being.

Experience

Work history, roles, and key accomplishments

HK
Current

Client Service Officer

Huduma Kenya

Dec 2022 - Present (2 years 9 months)

Assisted clients with pension applications and queries, ensuring accurate and timely processing. Guided clients through NSSF registration, contribution, and benefits processes, resolving issues and discrepancies. Processed birth, death, and marriage registration applications, advising on necessary documentation.

GL

Sorter

General Printers Limited

Jun 2018 - Present (7 years 3 months)

Separated and sorted quality printed labels and flexible materials, ensuring adherence to quality standards. Maintained an organized and efficient sorting process to support production timelines.

BH

Social Worker Attachment

Bungoma District Hospital

Sep 2014 - Present (11 years)

Guided and encouraged patients, providing support during their healthcare journey. Advised patients on the importance of healthcare and coping strategies to manage their conditions effectively.

Education

Degrees, certifications, and relevant coursework

NT

NEHEMA Institute of Science and Technology

Diploma, Social Work and Community Development

2015 - 2016

Completed Module III with a Credit and Module II with a Pass in Social Work and Community Development. Gained expertise in community engagement and social welfare principles.

NT

NEHEMA Institute of Science and Technology

Certificate, Social Work and Community Development

2014 - 2014

Achieved a Pass in the Certificate in Social Work and Community Development. Developed foundational knowledge in social work practices and community development strategies.

SM

St. Peter's Girls High School Mwiruti

Kenya Certificate of Secondary School Education (K.C.S.E), Secondary Education

2009 - 2012

Obtained a D+ in the Kenya Certificate of Secondary School Education. Focused on a broad curriculum to prepare for further studies.

MS

Musikoma Primary School

Kenya Certificate of Primary School Education (K.C.P.E), Primary Education

1998 - 2007

Achieved a C Plain in the Kenya Certificate of Primary School Education. Developed fundamental academic skills across various subjects.

Tech stack

Software and tools used professionally

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stella khaemba - Client Service Officer - Huduma Kenya | Himalayas