Stacey Gill
@staceygill
Experienced VIP & merch manager delivering premium live-event experiences.
What I'm looking for
I am a results-driven VIP and merchandise manager with over a decade of experience producing premium fan experiences and supporting celebrity talent on national concert tours. I specialize in advancing shows, managing merchandise inventory, tracking nightly sales, reconciling settlements, and directing VIP logistics from check-in to meet & greets.
My tour and event background includes roles supporting major artists and large productions—leading VIP operations for tours, managing zone operations at Super Bowl events, and liaising with talent at festivals and TV productions. I have led teams, coordinated with venue and production staff, and executed high-pressure logistics with professionalism.
I hold industry-focused education including a Certificate in Film/TV Industry Essentials from NYU Tisch and graduate degrees in Public Relations and Entertainment Business, which inform my strategic approach to guest experience, artist relations, and operational excellence.
Experience
Work history, roles, and key accomplishments
VIP Local Tour Representative
VIP Nation / On Location / CID Entertainment / OMT VIP
Apr 2015 - Present (10 years 8 months)
Delivered elite VIP experiences across 500+ concerts since 2015, handling VIP customer service, merch fulfillment, venue liaison duties, and artist support for top-tier tours.
Merch Manager & VIP Road Rep
Maxwell
Aug 2025 - Oct 2025 (2 months)
Managed merchandise operations and VIP logistics on The Serenade Tour, advancing shows, tracking nightly sales, reconciling settlements, and coordinating meet-and-greets to ensure seamless guest and artist experiences.
VIP Manager & Merch Manager
Ledisi
May 2025 - Jun 2025 (1 month)
Led VIP operations and premium fan experiences across multi-city tour dates, managing meet-and-greets, check-in flow, merchandise inventory, nightly sales, and settlements while coordinating with venue and tour management.
Zone Manager
On Location Experiences
Feb 2025 - Feb 2025 (0 months)
Oversaw operations for the 'On the Fifty' zone at Super Bowl LIX, supervising staff, coordinating zone activities, and liaising with NFL security and producers to maintain seamless guest experiences.
Talent Liaison
Netflix x WWE
Jan 2025 - Jan 2025 (0 months)
Managed celebrity talent logistics and movement during a high-paced production, coordinating with production and venue staff to deliver elevated experiences and precise artist support.
Artist Liaison
iHeartRadio Music Festival
Dec 2024 - Dec 2024 (0 months)
Coordinated artist logistics and scheduling at a large-scale festival, liaising with production to ensure timely movement, hospitality, and high-level support in a fast-paced environment.
Merch Manager & VIP Road Rep
Maxwell
Sep 2024 - Oct 2024 (1 month)
Directed VIP operations and merchandise management for The Serenade Tour, coordinating with tour and venue staff for check-in, meet-and-greets, inventory control, and nightly sales reconciliation.
Audience Coordinator
1iota Productions
Aug 2024 - Aug 2024 (0 months)
Managed audience check-in, seating, and live show flow for The Late Show with Stephen Colbert, coordinating with production to maintain studio energy and seamless live operations.
Artist Liaison
Michigan Central Station Opening
Jun 2024 - Jun 2024 (0 months)
Served as point of contact for artist hospitality and logistics during the Michigan Central Station opening, coordinating backstage flow and on-site artist needs with production and venue teams.
Artist Assistant & Merch Manager
Ledisi
Mar 2024 - Apr 2024 (1 month)
Advanced shows and managed merchandise inventory and nightly sales for The Good Life Tour, coordinated artist hospitality and meet-and-greets to support smooth tour operations.
Zone Manager
On Location Experiences
Feb 2024 - Feb 2024 (0 months)
Led a 17-person team for On Location Experiences at Super Bowl LVIII, managing guest services, directional signage, and coordinating with production and venue teams to ensure smooth operations.
Education
Degrees, certifications, and relevant coursework
New York University Tisch School of the Arts
Certificate, Film/TV Industry Essentials
Completed a certificate program focused on foundational skills and industry practices for film and television production.
Full Sail University
Master of Arts, Public Relations
Earned a Master’s degree in Public Relations with coursework in media strategy, communications, and stakeholder engagement.
Full Sail University
Master of Arts, Entertainment Business
Completed a Master’s program focused on the business aspects of the entertainment industry, including management and industry operations.
Columbia College Chicago
Bachelor of Arts, Arts, Entertainment, & Media Management
Graduated with a Bachelor of Arts in Arts, Entertainment, and Media Management covering arts administration and media business practices.
South Suburban College
Associate of Arts, Liberal Arts
Completed an Associate of Arts in Liberal Arts with foundational coursework across humanities and general studies.
Availability
Location
Authorized to work in
Job categories
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