At AT&T, I develop Python services and LangChain components for network fault diagnosis, troubleshooting workflows, and customer service AI assistants. I built RAG pipelines that combine vector search with AWS Bedrock and OpenAI embeddings to retrieve network documentation for grounded responses.
Previously, I developed machine learning and document intelligence systems at First Citizens Bank, including credit risk and fraud models, and built NLP recommendations for Workato’s automation platform. My work spans model development and evaluation through API deployment and production support.
