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Soumya Tamrakar

@soumyatamrakar

Release manager coordinating SaaS releases at Centric Software, where I improved on-time delivery by approximately 15%.

At Centric Software, I coordinated release planning and delivery across seven product and platform teams for a US-based AI SaaS product. By analysing delivery and release data, I helped improve the on-time release rate by approximately 15%.

At Soniq Services, I established and owned an annual release calendar with more than 20 planned releases. I coordinated app and web releases across development, staging, UAT and production.

Earlier, at Diconium GmbH, I introduced a standardised defect intake and prioritisation process in JIRA, reducing the risk of lost issues by approximately 40–50%. My background also includes regulated banking delivery, business analysis and software engineering.

Experience

Work history, roles, and key accomplishments

Senior Scrum Master / Agile Transformation Lead

Centric Software

Apr 2024 - Jul 2026 (2 years 3 months)

Coordinated release planning and delivery across 7 product and platform teams for a US-based AI SaaS product, aligning dependencies, risks, and timelines. Analyzed delivery data to boost on-time release rate by ~15% and supported platform modernization while keeping releases on track.

Release Management Agile Scrum SAFe Cross functional Coordination Risk Management Dependency Management Data Analysis Platform Modernization Stakeholder Reporting

Agile Coach / Agile Delivery Lead

Soniq Services

Feb 2023 - Jan 2024 (11 months)

Established and owned the annual release calendar for a SaaS platform across the DACH region, coordinating joint app and web releases across environments. Aligned product circles, engineering leads, and product owners on release scope and dependencies.

Release Calendar Management Release planning Stakeholder Communication Cross functional Coordination iOS Android Web Environment Promotion Agile

Scrum Master / Agile Project Delivery Lead

Diconium GmbH

Jun 2021 - Dec 2022 (1 year 6 months)

Coordinated releases for 2 teams within a 200+ member SAFe Agile Release Train delivering a global e-commerce platform across 15+ international markets. Introduced a standardized defect intake process in JIRA, reducing lost issues by ~40-50% and improving on-time delivery to ~90%.

SAFe Agile Release Train Release Coordination Defect Management Jira Risk Management Dependency Management Ecommerce

Agile Business Analyst / Project Coordinator

Proximus

Feb 2019 - Jun 2021 (2 years 4 months)

Managed monthly release planning for digital transformation initiatives at a major telecom provider, reducing cycle time by ~35% and turnaround time by ~25%. Identified release risks early and drove process improvements, reducing escalations by ~10%.

Release planning Digital Transformation Risk Management Process Improvement Agile Project Coordination

Business Analyst / Agile Project Coordinator

Infosys Ltd.

May 2016 - Jan 2019 (2 years 8 months)

Managed monthly sprint releases for a Credit Suisse engagement in a regulated banking environment, meeting ~90% of deadlines. Coordinated testing and defect triage in Quality Center, improving testing success rate by ~40% and reducing recurring defects by ~5-10%.

Release Management Sprint Planning Defect Triage Quality Centers Testing Coordination Regulated Banking Process Improvement

Software Engineer / Java Developer

Wipro Technologies

Mar 2013 - Apr 2016 (3 years 1 month)

Developed and deployed enterprise Java applications across design, development, testing, and deployment. Wrote, troubleshot, and optimized SQL (MySQL) queries to improve application performance.

Java SQL MySQL Application Development Deployment Troubleshooting Performance Optimization